How Cophild Protects Your Learning Data
Cophild is committed to protecting the privacy of learners who use our IT training and certification practice portal. This page explains what information we collect, how we use it, and the steps we take to safeguard your data.
Who this policy applies to
This policy applies to registered learners, instructors, and administrators who access the Cophild practice platform as part of a training program. The platform is designed for students enrolled in Cophild courses and certification tracks.
Information we collect
- Student credentials and login identifiers provided during enrollment.
- Course and practice activity data, including challenge completion, quiz answers, scores, and progress metrics.
- Contact details for support, such as email address and phone number.
- Technical data related to platform use, like device and session activity, to improve service reliability.
How we use your information
- To authenticate students and secure access to course-specific practice content.
- To personalize learning pathways, recommend practice items, and support certification preparation.
- To provide support, process inquiries, and respond to questions from learners and instructors.
- To improve platform performance, identify issues, and refine future training experiences.
Data sharing and security
Cophild does not sell or share student data with third parties for marketing. We only share information with trusted service providers when needed to support platform operations, and we protect all data with appropriate access controls.
Your rights
- You can request access to your profile and learning activity data.
- You can ask for corrections if your information is incomplete or inaccurate.
- You can contact us to ask that we remove your data from the platform when it is no longer needed for training purposes.
Contact & questions
If you have questions about this privacy policy, please contact our support team at support@cophild.ng or call +234 803 000 1234.